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Take Our Free 30-Second Assessment & Find Out How Much Your Claim Could Be Worth.

Don't miss out on how much you may be able to claim back!

Check Eligiblity

Have you ever used an energy broker?

Take the first step to getting your deserved compensation.

I think I've been mis-sold. What should I do? ...

If you think you may be eligible for a claim to be put forward, please get into contact with our specialist energy team as soon as possible, The quicker you get in contact, the quicker we can get your claim investigated and get you the compensation you deserve!

Make sure you have either the following:

Agreement between the business and the broker
A copy of at least 2 energy bills
Authorisation from the director of the business
Copy of the energy contract

The reason we need this information is so that we can see how much your claim may potentially be worth. This takes into account all factors of how much the broker has received in commission.

If you have any questions, our team will be on hand to look after you and advise you on anything you may need.

Get Started Now

What Does Energy Mis-Selling Look Like?...

Damp and Mold

Persistent mould growth, dampness, and associated health hazards caused by inadequate property maintenance or water ingress.

Boiler or Heating Equipment Faults

Boiler breakdowns, heating system malfunctions, and inadequate temperature regulation that affect the comfort and functionality of a property.

Leaks and Water Damage

Leak and Water Damage

Burst pipes, plumbing leaks, roof leaks, and resulting property damage caused by inadequate repairs or maintenance.

Electrical Faults

Faulty wiring, power outages, and electrical hazards that pose risks to occupant safety and property functionality.

Structural Issues

Cracked walls, subsidence, compromised foundations, and other structural defects that affect the safety and stability of a property.

Window Faults

Broken or damaged windows, faulty frames, and inadequate insulation that can compromise energy efficiency and occupant comfort.

What Is the Business Energy Claims Process?

Step 1

Complete the enquiry form on this page

Step 2

A Specialist Senior Advisor will contact you to discuss your eligibility to claim compensation.

Step 3

We analyse all relevant documents you have and those that we obtain from your energy supplier and broker.

Step 4

If you have grounds for a claim, then we will send a letter of claim to your energy supplier or broker, setting out why you are seeking compensation.

Step 5

If necessary, we will then issue formal court proceedings on your behalf in order to continue to fight your claim.

How are energy brokers mis-selling? ...

Did your energy broker tell you how much in total they made from arranging your business contract? In our experience, most don’t, and there’s normally a good reason for that. Brokers know that if they had to fully disclose, they would not make anything like the kind of commissions they do if they were transparent. After all, would you sign up for a deal if you knew a significant chunk of your bill was going to your broker?

They may even have told you that the service was free or that the broker got their commission from the supplier as an “introducers fee,” or words to that effect. Typically, most brokers receive their commission directly from the supplier they place you with, and it is built into the unit price they arrange for you. Often, this is not disclosed to the customer.

Check If i Qualify

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John DoeCEO

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FAQ's

What is the average claim amount?

The average claim amount is £56,000 as it stands. We have helped colleges, hospitals, hotels, care homes, and manufacturing industries.

What dates can I claim from?

The latest date you can claim is December 2021. We would not be able to pursue any contracts after this date at this moment in time.

Will claiming affect my contract?

No, claiming should not affect your contract; however, the broker may take out their commission from the deal, leaving you with a lower rate, or they may offer to terminate the contract. We will always ask for permission for any changes.

What is TPI?

Third Party Intermediary (TPI) is the term for someone acting as a broker on your behalf, as used by the UK Government Department, OFGEM.

What are the damages for?

It is very possible that a substantial amount of money has been taken from your business to pay for the broker’s commission, which could have been used effectively within your business.

Why choose the Energy Claim Assist?

We prioritise integrity and always work in the best interests of our clients. We’ve taken on many mis-selling claims in the past and handled each case uniquely in order to get the very best compensation deal. Our expert team of lawyers fully understands common industry malpractices, and we know exactly what to look for when it comes to inflated commission and broker rates that haven’t been fully disclosed. So contact us today, prepare the relevant documents, and we’ll tell you if your claim will be successful. Enjoy a full claim assessment as well as potential no-win, no-fee benefits.